Walt and Arla, Thank you for all the
assistance you provided to Jim and I during our search for waterfront
property in Hawaii. As new resident to the island of Oahu, we found
ourselves in unfamiliar surroundings with only a picture in our minds of the
home we wanted to find. You took the time to find out about our personal
likes and desires and tailored your residential showings around our tastes.
Your patience and perseverance were instrumental in our finding a waterfront
home in a price range we could afford.
Your expert knowledge of the complicated
Hawaiian real estate codes and regulations ensured that we as buyers,
understood the nuances of the various property types and could choose with
confidence the best financing method to meet our needs.
You two are true professionals! Your
cordial demeanor and in-depth knowledge of the islands and island life made
the chore of looking for real estate pleasurable. Jim and I would certainly
recommend you to friends and colleagues in the market to buy or sell a home
and view you as our REALTORS of choice for any of our own future real estate
needs. Thanks again for making it possible to obtain our wonderful new home
in Hawaii Kai! Respectfully, James & Karen A.
Dear Walt and Arla, I'm writing to
thank you again for the wonderful service you provided in helping my wife
and I to sell our home. As first-time home sellers we didn't really
know what to expect and anticipated a rather painful and slow process.
On the contrary, with your guidance, selling our home was an enjoyable and
stress free endeavor. My wife and I were elated when the first day the
house was on the market you called us to present a very strong offer.
Your knowledge of the market and your expert advice regarding pricing,
repairs, escrow, and inspections helped us to find a qualified buyer and
close escrow within just 1 month of listing. In addition, you helped
us to fetch top dollar for our house, with the highest selling price for our
home model, and the highest price/sq ft for the entire tract.
Indeed, we sold the house for $15,000 more than another realtor had
suggested we list it for! We are truly glad that we chose to work with
you and hope to have a chance to work with you again in the future.
Thank you both and best wishes, Matt and Cameron BJ.
Walt & Arla, Thank you for your
patience & perseverance in getting me into.. (the neighborhood I wanted).
I really appreciate everything you did for me." Janine
"I have just sold a house ..and...
The Harveys were my agents. I am very pleased with their
efforts from start to closing. From the initial meeting they
gave me good advice on pricing and staging the house. They
came in the following day and set up the home pictures and virtual
tour. They gave me excellent support on getting the
inspections done and on dealing with offers. I think that
having the seller (me) get my own inspection report was a good idea
because it allowed me to handle buyers inspections quickly and
prepare for some of the small home fixes the buyers requested.
They were always available for questions, and gave answers promptly
and personally. They were very good at representing their
client's (my) interest. I was able to sell the house quickly
at a price better than I had expected. If I buy or sell
another house... I will definitely have them as my agents." John H.
"Selecting you as my Realtor was
one of the best decisions I've ever made. You offered me a superior service,
at the most competitive rate around. You were patient with me (as a first
time home seller), and you didn't rush me when I was uncertain.
You two were true professionals and you
make a wonderful team. It goes beyond word, but I hope this "Thank you" will
do." Patrick S.
"I wanted to let you know what a
wonderful experience this was in selling
our home and purchasing a new one with you. Financially the
(discounted) listing was the first I had heard of.. The services
you provided were outstanding, with the great recommendations you
provided in the aspects of getting our house ready for market, helping to
set a good price, recognizing a good offer/buyer and negotiating the
sales price, and wise counsel on up-front preparations of shortening the
time to close escrow and diminishing the possibility of the potential
buyer from backing out. You were quick to provide the financial
nets so that we knew what the overall closing costs would be.
"Our biggest challenge was to
find our new place with a sale after only 2 days on the market and an escrow
of less than 30 days. However, you picked
up quickly on what our tastes were and identified numerous houses
that were in the right price range, location, and additional requirements
we had. Even after the 2nd house we were looking at buying fell
through, you continued to encourage us and provide additional
listings that proved fruitful. You provided very experienced
information (both values and pitfalls) as we walked through the
"Your being available days,
nights & weekends whenever a question or
concern came up, was especially good. You always answered your
phone promptly and cheerfully, and your email system of signing
documents was outstanding. It saved a lot of time from the
typical paper/fax signature process. The two of you make a
great balanced team.
"You are very well connected
and have great working relationships with
the very competent financing, escrow, inspection and pest control
people, which kept every process on track. You even
provided the detailed sequential steps that were followed to
enable the simultaneous closures for us ahead of schedule.
You gave us a lot of good tips in the final walk-through as to
what was really important versus superficial issues.
"You also provided good sound
advice regarding interaction with the
sellers and evaluation of the preliminary title reports. You were
quick to catch the minor preliminary escrow closing errors, so
that they were resolved on the final documents. We almost
felt sorry for the other buyer & sellers, as their agents weren't
nearly as qualified or knowledgeable as you two are, nor were
they available or responsive to questions or scheduling the required
processes. I told my boss the smooth time we had, and he
regretted that he had already signed up with someone else to sell
his house. I would highly recommend you to anyone
interested in buying and/or selling their home. Keep up the
good work!" Dwight
& Penny P.
"We wanted to buy property in
(the US) but, how do you do that from 10,000 miles away? Look on
the internet? Well yes and we were pleasantly surprised. We found
Arla and Walt's web site useful and informative and decided to contact
them to help us buy property in the area even though we were currently
living in Bali, Indonesia, literally the other side of the world.
We also emailed a number of other agents we found on the internet.
"The other agents sent us a credit
form and descriptions of a couple of houses they were currently listing.
Arla got back to us almost immediately with an informative personal
email introducing herself and asking us what sort of house we were
looking for. We told Arla and Walt what we wanted and we were off on a
search for the ideal property for us and ultimately for our daughter who
will be moving back to the States in a few years to go to college.
"Arla and Walt, with his
handy digital camera, kept us up-to-date by email on the latest
offerings and together on a short trip to the US we identified the
property that met all our requirements. We told Arla and Walt to
get it for us and left town.
"When most real estate agents
abandon you Arla and Walt were there keeping us informed on a daily
basis, helping us with the seller, the loan officer and the title
company. We're now the proud owners of a nice condo a few blocks
from the beach and we couldn't have done it without the Harveys.
Thanks Arla and Walt for making this happen."
James & Linda A.
"We would like to take this opportunity
to thank you for a job well done on selling our property. From the minute
we met you, we were impressed by your professional and friendly attitudes.
We especially appreciated that you were very down to earth. We were never
pressured to do anything we did not want to do and you were always available
to answer our questions and to keep us up to date. Overall, the selling
process of our house went quickly and smoothly. Thanks again for a job well
done!" Cyril & Amanda P.
"Thank you so much for all your help in helping us find our new home.
Your extensive knowledge of the real estate market was very helpful and
enabled us to include a wide variety of neighborhoods in our home search.
As we started our search early, we especially appreciated your specific
guidance and patience as we went through the search process.
Equally important, after we found the home we wanted, you did a great job
managing the offer, counter-offer, and closing process on both the home we
were purchasing as well as the home we were selling. All in all, the
home sale and purchase process is a complicated, tiring and, sometimes,
stressful experience but you guided us through expertly. Again, thank
you very much."
Ken & Mary S.
"I would like to commend you for
the excellent service you provided in selling our home. I appreciated your
protection of our asking price and expediting the closing to meet both ours
and the buyer's needs. It was a pleasure working with professionals who
exemplify the term World Class."
"A special thanks for a special
guy. Knowing you has been our pleasure. Be assured that we'd never make a
move without you." Your #1 Lifetime Clients, Jim &
"I would like to thank you for all
you have done in order to ensure that the purchase of my first home went
smoothly! I found especially invaluable the way you kept track of properties
as soon as they came on the market, so that we wouldn't miss out. I think we
found a wonderful townhouse and I can't wait to move in!"
Thanks again, Christine K.
"Thanks so much for all your help
with the buying and selling of houses. You are so patient and handle a
worried client so well." Laura B.
"I wanted to take the time to
thank you for being so much help to me. You did a lot of hard work on my
behalf, some of which was above and beyond the call of duty. I just wanted
you to know that even in my state of panic I noticed this and appreciate
your efforts." Patty L.
"Jerry & I want to sincerely thank
you for your outstanding efforts in successfully completing the sale of our
Pima Dr. property. We feel if we had any other Realtors, the deal would
certainly have fallen through. We realize how many problems arose and how
miraculously you resolved them! Our best wishes for your continued
success as excellent Realtors and wonderful people to work with."
Sincerely, Jerry & Carol
"I wanted to take this opportunity
to thank you for the outstanding job you did in our recent transactions.
When we met you just five short years ago, we knew right off that you were
the right person to help us with the purchase of our first home. You took
the time to listen to our needs, and then match our needs with the kind of
home that "three-to-five years" later we could sell and trade up. Your
professional approach, and negotiation skills during this sale led us to the
conclusion that you are the only Realtor worth dealing with; and that's why
when it came to the purchase of our new home (outside your area) we elected
to continue this relationship.
I would also like to recognize the
great personal advice and assistance you gave Anne and I in answering all
our MANY questions during our transactions. I hate to say you held our
hands...but you did. In closing I just want to thank you again for all the
help and information. You were (are) great." Anne and Maurice G.
"I want to thank you for handling
the sale of my house. It was very pleasurable dealing with you and finding
out that there really are good hard working real estate agents. It is really
hard to put "hard working" and "real estate agents" together. Your concern
for me and my house was above the call of duty."
"We just want to thank you for
your wonderful service to us. We feel very fortunate to have had you
representing us!" Doug & Sandy M.
"I am so glad that Bill
recommended you to me - I really appreciate your integrity and digging in
your heels with the.. people. You really made this first time buyer's
experience as painless as possible. I won't hesitate to recommend you to
anyone than I can." Diana D.
Call us today and let
us serve you too!